Steps to Buying a Home

Everyone dreams of owning their own home. Searching for the perfect home for your family can be a very exciting, yet anxiety-filled experience. However, if you know what to expect during the home buying process you will be more relaxed and comfortable knowing that we will be by your side every step of the way guiding you through it and looking out for your best interests. Below are the steps to selling to help you visualize what this process looks like. Don’t hesitate to call us if you have any questions and remember we will be there for you every step of the way!

STEP 1: DETERMINE HOW MUCH YOU CAN AFFORD

Before the house hunting process begins, it is important to know how much you can afford. Expenses to consider include the down payment, monthly expenses, property taxes, and any home insurance costs. These will all have to be considered before the home buying process begins as they are typically included in your new monthly payment. Since a person’s credit score determines their interest rate, knowing your score ahead of time can help you decide if now is a good time to buy or not. An individual’s debt-to-income ratio must also fall within acceptable limits of the home’s cost. Once you have determined these things, and if you feel that your budget has enough room to afford a new home, then it’s time to look for the right loan.

STEP 2: GET PRE-APPROVED

Different banks and companies will offer different loan origination fees and by shopping around you can oftentimes save yourself a lot of money. Get multiple quotes so you can make sure you get the best rate and terms. Be sure to also check your loan officer’s website for testimonials and information. A good loan officer will offer you many online resources and tools. Before you lock in your rate, be sure to check the daily rate with the rate your loan officer gives you to ensure you are getting the lowest rate possible. Interest rates will determine how much a mortgage will cost each month and come in fixed or adjustable terms. Mortgage lengths can range from 15 years to 30 years. The longer the repayment term, the lower the payments will be. However, the interest accrued will also be higher on a longer loan. Don’t forget to ask for a pre-approval letter so you can include this with any offers you make.

STEP 3: FIND A REALTOR®

Before you start your home search, it is important to find a buyer’s agent that will be looking out for your best interests so you don’t fall into a money pit or end up paying too much for your new home. A good buyer’s agent will help guide you through the home buying process and can also save you TONS of time and money on the road to your new home. Buyer’s agents are legally bound to help buyers, whereas listing agents—the real estate agent representing the home listing—have a fiduciary duty to the home seller. Your buyer’s agent will also set up home tours, give you insight on any homes you like that you may not be aware of, have knowledge of upcoming listings not yet on the market, help you negotiate the best terms, protect your part in the deal, and give you invaluable advice throughout the process.

STEP 4: START SEARCHING

Start your home search by using your agent’s website (like this one!) to search the MLS for homes. Agents have a direct line to the MLS, so their websites often update with the newest properties faster than the ‘big name’ sites out there. It also has a My Listing Manager tool that keeps you both in the loop. You can start your search and begin saving your favorite properties to your account and even set up alerts to get new homes and price changes emailed to you. Your agent can then see the properties you have liked and can send potential new properties directly into your listing manager that they think you may be interested in. It’s a WIN-WIN!

STEP 5: MAKE AN OFFER & NEGOTIATE

There is an art to making an offer on a home. Your buyer’s agent will help you choose the right terms for your offer and will be watching for signs of problems in the home. Listen closely and be sure to ask questions. Be sure to ask for an inspection contingency so if there are major problems, you can back out of the deal without losing your earnest money. A home warranty is also a valuable part of your contract and is a sign of good faith on the seller’s part. You want to make sure all of your bases are covered. That’s where having a buyer’s agent is most valuable: so your rights and interests are protected. With their experience on your side, they will be able to help you negotiate a lower price that sometimes includes concessions or closing costs. Their job is to protect YOU in the contract.

STEP 6: HOME INSPECTIONS & APPRAISAL

Once your offer has been accepted, you will need a home appraisal. Banks require this so they can make sure the home is worth as much money as they are lending you. You may also need some inspections depending on your loan type. FHA and VA loans have more requirements than conventional loans. This is also the time to have a full home inspection, even if it is not required. A home inspector will go through the home and specifically look for problems and provide you with a full report on everything they find. This will give you the opportunity to avoid major problems and back out of the sale or negotiate repairs without losing your earnest money.

STEP 7: ASK FOR REPAIRS OR DISCOUNTS

Once the inspections are done, you will more than likely ask the seller to fix some of the issues you found. Keep in mind that they are only required to fix something if the loan terms require it. Be reasonable but firm in your requests. If your seller rejects your request, then it is up to you to decide how to proceed.

STEP 8: FINAL WALK-THROUGH

The final walk-through is an important last step, even if you are positive you are going to go through with the sale. Walk through and check the agreed upon repairs, make sure everything is in working order and new issues have not popped up. This is your last opportunity to back out. If everything looks good, then it’s time to go to closing!

STEP 9: CLOSING & ESCROW

Before the home is legally transferred to you, the closing process must occur. During this phase, you will sign all of the mortgage documents, pay closing costs, and sign various other legal documents. Your buyer’s agent will be at the closing with you to help you through it all. Once all of the papers are signed and monies are transferred, the keys to your new home are yours! The only thing left to do is move into your humble abode. This may occur immediately after the closing or at the date set in the closing documents.

STEP 10: MOVE IN

Depending on how far you’re moving or how much stuff you have, you may require a moving company or a moving truck. Professional movers may seem pricey at first, but when you look at the time and money to get similar results, you may re-consider. Call and set your moving date and start packing! Many places like U-HAUL sell moving boxes that are made to make your move easier. Label everything with what is inside it and what room it goes in. Recruit friends and family if needed.

Bonus Buyer Tips

See What Our Clients are Saying:

Lisa P

Nina Hollander: Professional, Classy, Successful

We can’t begin to thank you, Nina, for everything. You are a professional, classy, successful woman — top-notch in my book. I have never met a more efficient, “got her act together, question answerer, returner of phone calls ASAP” before.  The list could go on and on. I’m so glad our friends told us about you and we will tell everyone we know.

Kayla F

Amazing & Extremely Experienced

Nina is amazing and extremely experienced at finding a home, not just a house. She is thoughtful of the needs of people and thinks long term about those needs. She really made sure we were in love with our new home and location. Nina went over the process and was extremely thorough in what felt like small things but could be big problems later. No house is perfect but Nina made sure it was the right fit. Even after closing she gives amazing advice and recommendations. This will be a home to grow into and raise our family and we couldn’t have done this without her. Thank you, Nina, for everything!

Nick F.

Nina Has All The Answers!

With over 40 years of personal and professional moves, we learned just how important the “Right” Realtor is in the process. You can trust that Nina Hollander brings to you, your friends, and your employees the highest level of professionalism and care in finding just what you need! Nina is much more than a Realtor, she is a seasoned business person you would love to have as a neighbor! Just a really great person….there is nothing she doesn’t have an answer or recommendation for in the Charlotte market! Most impressive was in the beginning she said “Nick…I’m at my desk working at 7:00 am every morning”! She really is … because she loves helping people. I highly recommend you contact Nina for “a chat” ….time well spent.

Stephanie & Ian H.

We can’t express our gratitude enough

Thank you, Nina, for all of your hard work to help us sell our first home and buy our new home! We can’t express our gratitude enough for all of your knowledge and expertise — both of which made the process of selling and buying at the same time much less painful than we anticipated.

Michael & Kelly P.

We truly could not have done it without you

Thank you so much, Nina, for all your hard work and dedication to helping us with our new home purchase. We truly could not have done it without you and are so grateful we had your calm voice of wisdom and experience on our side to assure us when things got stressful. We will recommend you to anyone who needs a Realtor® in the future and wish you all the best.

Deserie W.

You know your stuff!

Dear Nina… thank you for helping us find our home. You are awesome and yes, you know your stuff! We so appreciate you.

Susan B.

We’ve purchased and sold many homes together

I’ve been Nina’s client for going on 10 years. We’ve purchased and sold many homes together. Her level of professionalism and attention to detail is unprecedented. I high recommend her to anyone in the market looking to buy or sell a home.

Alex C.

You ARE the best

I appreciate your efforts, Nina. You ARE the best and I will keep coming back to you!

Ron B.

You’re one of the best people I’ve ever had the pleasure of working with

I hope your outstanding career continues to blossom. You’re one of the best people I’ve ever had the pleasure of working with.

Jermaine M.

Nina made the home buying process seem so easy and smooth

As first-time home buyers, both with vision impairment, Nina made the home buying process seem so easy and smooth to my wife and me. We are extremely grateful and satisfied with her services.

Nancy M.

I know I was in the very best hands

Nina helped me relocate from New York to the Charlotte area. Nina is professional, so knowledgeable, and I know I was in the very best hands. She had our best interests at all times and I would recommend her to anyone looking to buy or sell in this area. She is the very best!

I have to say from the beginning and throughout the entire process Nina was nothing but a professional who knows her stuff through and through. I trusted her entirely with every aspect including some issues with the house I purchased that she made sure was taken care of with the utmost care. She steered me 100% to the best purchase for my family and our needs and was able to rely on her so much to not even being at the closing so many miles away while I was closing up in New York. Many family members and friends will be following us and we will be making sure Nina is handling all their needs.

James T.

I give her a full five star rating and highly recommend Nina to anyone

All the years I’ve worked with and known Nina, she is one of the hardest working people I’ve enjoyed knowing. Her charge has always been client satisfaction. I give her a full five star rating and highly recommend Nina to anyone looking for a home.

Michael B.

I found my dream home the very first day of looking

Nina was recommended to me by two co-workers who had worked with her. She immediately contacted me and understood exactly what we were looking for. She was knowledgeable and kept within our budget. Because she understood what we were looking for, I found my dream home the very first day of looking.

Jack T.

I knew she was exceptional right away

Nina is a phenomenal agent! She understood exactly what we wanted and actually know which house we’d buy better than we did. She is professional, helpful, friendly, and knowledgeable about the market. After my first conversation with her I knew she was exceptional. She is honest, has absolute integrity and doesn’t ever rush or pressure you. Her concern is to find you the right house. She was always there for us and always finding us answers to all our questions. I would be happy to refer her to anyone looking for a great agent.

Wendy L.

She was the best informed of all the agents we interviewed

Nina was a pleasure to work with and we would not hesitate to recommend her to our friends. She was the best informed of all the agents we interviewed, straightforward, honest, and easy to deal with.

Cynthia P.

She put us at ease immediately

Nina is one of the best around! I have nothing but positive praise for her. She had been recommended to us and after meeting her, she put us at ease immediately and I knew she would be great. She knew what she was talking about and we never felt like she was trying to “sell” us. Nina was very informative, patient, detailed, and the list would go on and on.

Maricela P.

Great agent, professional, friendly, and positive

Nina was a great agent and very professional and friendly and a positive person. She was always communicating and made everything very clear and easy for me to understand.

Steve L.

She is the best

Nina was fantastic. She was knowledgeable, appropriately aggressive with the sellers and ascertained immediately what I was looking for. She is the best.

Igor B.

She is my Charlotte real estate Mom!

Nina is extremely knowledgeable and experienced, with excellent follow-up skills and an amazing insight into the Charlotte market. She has helped me to purchase my primary residence and multiple investments. I will not be looking for another agent as long as Nina continues to work in this market… she is my Charlotte Real Estate Mom! I Love You, Nina!

Ben W.

She made the whole process of my first time buying painless as could be

Nina is an amazing realtor. She worked with me for what I was looking for and helped me find what suited me best and was always prompt in responding to any questions I had. She made the whole process of my first time buying painless as could be.

Michelle & Eric B.

We were incredibly happy with the home and with her!

Moving across the country is stressful and the uncertainty can be overwhelming. We told Nina our needs, and she picked out the best house for us according to those lists of needs. This was all done remotely and when we arrived to see our house in person and meet Nina, we were incredibly happy with the home and with her! Not only was she on top of things every step of the way, but she was also funny, kind, informative, helpful, and caring throughout the entire process. She put our minds at ease every step of the way and gave us helpful tips moving forward as homeowners. She is now helping another family member of mine and we will recommend her as long as she is in the business! Thank you Nina!

Steve K.

Without a doubt, Nina is my first choice of broker

10 years ago, we were living in NY and wanting to move to Charlotte. Task #1 was to find a competent broker. I found Nina via a google search. She looked good, but this was going to be a shot in the dark. After plaguing her with many phone calls without getting her to put me off, we decided that she would be our broker of choice. This was great decision, since I had told Nina that we had a weekend to find a house.

Nina was patient and very understanding of my deadlines. On our second day of house hunting, she did indeed find us the house that we loved, and we are still living there today. Without a doubt, Nina is my first choice of broker.

D. Valeo & T. Croy

You will never forget her!

Nina is creative and well informed regarding the real estate community. I have the strongest admiration for her intelligence and knowledge. Every transaction we have together whether personally or professionally goes smoothly and results in a happy experience. Nina practices “Realtor for life”. Even years after after the conclusion of a real estate transaction she stays in touch and keeps her clients informed. You will never forget her!

Adele M.

She is extremely smart and knowledgeable

I have had the pleasure of working alongside of Nina with a number of her clients and she doesn’t hesitate to pull up her sleeves and go that extra mile to help get their homes sold. She has a unique balance of showing compassion and respect while also being straightforward with the facts. She is extremely smart and knowledgeable keeping on top of the real estate trends. I highly recommend her for all your real estate needs.

Dawn N.

She never leaves a stone unturned

Nina is one of the most thorough detailed people I have ever worked with. She never leaves a stone unturned.

M. Gaddy

Her knowledge gets you the most for your house in the shortest time

Nina is one of the best at marketing a home to sell as anyone I have ever worked with. Her marketing skills and pricing analysis enable the homeowner to get the most for their house in the shortest time possible. Because of her knowledge of the market and the service she provides, she is extremely effective at putting her buyer clients in the house that best meets their needs and desired area in the shortest amount of time.

Mark C.

Nina makes it her top priority to go above and beyond

I have not met many Realtors as professional, hard-working, or as diligent as Nina Hollander. Nina makes it her top priority to go above and beyond for her clients. The amount of preparation and follow up work she does for her buyers and sellers is a rarity in the industry I highly recommend her.

Alexina C.

I will use her again and again

Nina is an area expert in the real estate market. She is up to the minute knowledgeable, detail oriented, a no nonsense, bulldog Realtor and that’s what I appreciate in a professional. I will use her again and again and have referred her to several of MY clients. You can expect nothing less than perfection from Nina.

Elizabeth S.

She was highly attentive to our needs

Nina Hollander is a world-class professional, who is dedicated, honest, reliable, and knowledgeable in the real estate market. She was highly attentive to our needs when purchasing our home. Nina went above and beyond in assisting us through the home buying process. She is an extraordinary negotiator and effective communicator. It is a pleasure to recommend Nina as a real estate professional. Nina will not disappoint.

Lesley T.

She truly listened to everything we were looking for in a home

If there is a fairy godmother of the realty world, it is Nina Hollander. She truly listed to everything we were looking for in a home and made it appear in the form of the house we had always dreamed of owning. Nina is all about finding you the home you want, not about selling you a house. She is incredibly experienced and knows so much about the real estate market in Charlotte, that she could easily write the book. Best of all, looking at homes with Nina was like shopping with a friend. She always has your best interests at heart.

Frank P.

She will truly work for you!

Nina Hollander is an exception real estate agent, who is very knowledgeable in the housing market. She assisted my wife and me with our home buying process, as well as going above and beyond with all the details that go with relocating. Nina was able to understand our needs and delivered. If you are looking for an honest, reliable, and hard-working real estate agent, then call Nina. She will truly work for you!

John B.

We recommend Nina to anyone

We have relied on Nina for several real estate sales and she has always come through. We recommend Nina to anyone and will use her to sell in the future.

Leonard F.

She doesn’t disappoint!

Nina is the most professional Realtor I ever worked with. She is energetic and enthusiastic without being pushy or controlling. She knows all the phases of the business. I highly recommend her. She doesn’t disappoint!

Kathy & Chuck F.

Thank God that Nina came into our lives

For months we communicated with Nina over the phone and internet. She listened to absolutely everything we had to say. She made our transition so easy. We loved Nina’s kindness, her honesty, her knowledge on the Charlotte area. We felt like we made our first friend in Charlotte. Thank God that Nina came into our lives. We will always be grateful to her.

Tom M.

It was a pleasure buying my first new home in Charlotte with Nina

I wanted to thank you for a great experience in buying my new home. Everything went very smoothly and your determination and knowledge ensured a great experience. Again, thank you… and it was a pleasure buying my first new home in Charlotte with your guidance.

Ed B., Movement Mortgage

She delivers awesome results

Nina is a wonderful person with a great deal of professionalism. She has outstanding work ethic and delivers the best possible results. She is extremely knowledgeable and is very thorough in everything she does. All of her clients have the upmost respect for her and know that she works in their best interest. She delivers awesome results. I have seen on several occasions things come up on a property or transaction that she addresses for her clients to protect them in the future. A Real Estate transaction could be the worst experience or the best experience of a person’s life. With Nina she does everything in her power to assure the best experience. She is a value to anyone looking for a real estate agent or an outstanding agent to be part of their professional network. I would recommend her to anyone.

Brian P.

Nina helped us find exactly what we were looking for

Nina is among the most outstanding service providers I have ever worked with in any profession. My wife and I consider ourselves extremely fortunate to have met her. Nina is extremely knowledgeable, reliable, patient, and always puts the best interests of her clients first. She spent a great deal of time with us during our home search and at no time did we ever feel pressured to make a decision. In the end and after an extensive search, Nina helped us find exactly what we were looking for in a great neighborhood and terrific school district.

I have worked with a number of real estate agents in the past. Nina is hands down the most professional and I would absolutely recommend her services to anyone.

Arbie T.

Nina Hollander is THAT Realtor

Nina is a shining example of what a Realtor should be about. She is educated, she is smart, and she is “customer first.” Nina knows how to market and sell real estate and she knows how to find the right home for a buyer. She can do all this because she has over 20 years in the real estate business where she spent many hours training and certifying herself to have the knowledge to help both buyer and seller clients. If you are looking for a GREAT realtor that knows her stuff, I highly recommend Nina Hollander to be that Realtor.

Todd K.

Nina is an outstanding realtor and 2nd to no one

At T-N-T Moving Systems we have relocated several of Nina’s clients over the years. I can’t give you one example of a client being unsatisfied with the selling/purchasing of their home. Nina is an outstanding realtor and 2nd to no one in the Charlotte area. I highly recommend hiring her to represent you during this process.

Sean F.

I highly recommend consulting with her

Nina was a terrific, capable and knowledgeable resource in both the acquisition and re-sale of my Charlotte property. I highly recommend consulting with her for your real estate needs!

Marcia Z.

Nina exceeded my high standards

I had the pleasure of hiring Nina to purchase my home in Charlotte. We worked long distance and it was as if I was her only client. She patiently shared her knowledge of Charlotte until we came for a visit and purchased a beautiful house in the perfect neighborhood. Unexpectedly, my husband was offered a job in the Jacksonville, FL area and once again Nina worked hard to sell our home in a very difficult market. We expected to have two mortgages much longer, but Nina’s diligent marketing and overall tenacity came through and we sold our home in Charlotte. Nina was able to refer us to a Keller Williams Realtor in Jacksonville who also did an incredible job getting us a home that helped us get over leaving Charlotte. I have extremely high standards and I must say Nina exceeded them. Her incredible work ethic combined with her years of experience were and are appreciated for buyers and sellers.

Bob & Flo F.

We really appreciate all you have done

How can we ever thank you enough for guiding our course of purchasing our future retirement/winter home in Charlotte? We really appreciate all you have done. We trust Our Lord will bless you!

Megan S. & Jake J.

We are truly blessed

Thank you so much for helping make our dreams come true! We know that we are truly blessed to be in our new home and blessed to have met such a wonderful person as yourself!

Maggie E.

Thank you for all you have done!!!!

Thank you for being a wonderful Realtor. God bless and thank you for all you have done!!!!

Mike A.

I have never seen a realtor as efficient and reliable as you are

During my forty five years living in the U.S. where I have bought and sold several homes, I have never seen a realtor as efficient and reliable as you are.

Susan & Scott B.

You deliver!

Thank you for everything that you do Nina! We are so happy to be working with you again. Simply put, you deliver! Your service is top notch and your expertise is greatly appreciated in this area.

Tom S.

Nina is a top-notch professional.

Nina is the best! Nina is a top-notch professional. She doesn’t sell you a home, she helps you to find a place to live that fits with who you are and where you are in your life. Class A all the way: great results, expert, high integrity! Not only is Nina a great Realtor, she’s one of the best people I have ever worked with!

Diana D.

You are a very special person!

Thanks again for being so great to us. You make it fun and we know you take excellent care of us too. You are a very special person!

Brian & KD B.

You are definitely the best realtor that we’ve ever worked with

KD and I just wanted to reach out tell you what a pleasure it was to work with you. You are definitely the best realtor that we’ve ever worked with and it’s been a great experience. We appreciate your attention to detail and how you stayed on top of everything. While we realize you have many clients you made us feel like our transaction was important. We also appreciate all of your expertise and opinions that really helped us in the process. I hope to be in the house for a long time so I can’t say we’ll be calling on you any time soon but we will definitely be referring you to anyone we know. Thanks again and best of luck in the future.

Karen M.

Again, many, many thank yous!

Thank you very much for all your help, thoughts, opinions, ideas, information and time. Jerry and I feel very lucky to have found you for our Charlotte Realtor. We are both truly impressed with your knowledge and skills. Again, many, many thank you’s!

Tim & Maureen I.

We appreciate your wise counsel and friendship

Thank you so much for everything you’ve done for us. We appreciate your wise counsel and friendship.

Rita C.

You are a great agent!

We are so happy with our house; it fits us perfectly. Thank you so much for everything you are a great agent!

Evie & Pool P.

We are so blessed

Thank you so very much for all the help you have given us these last few months. We are so blessed to have found such a wonderful Realtor, like yourself.

Kathy & Brian P.

You are an awesome Realtor

Thank you for all your patience. We believe it paid off as we are very happy with our home and neighborhood. You are an awesome Realtor and we will refer our friends and relatives to you! Thank you again!

Emilie & Kevin F.

Thank you for everything you did for us

You’re fantastic at your job! Thank you for everything you did for us.

Andrea & Steve M.

Everything went so smoothly!

Thank you again for all your hard work and expertise in the selling and buying of our homes. Everything went so smoothly!

Sandra W.

Thank you, thank you, thank you!

Thank you! Thank you very much… for being there with me at the beginning and at the end, for all your advice, and for taking care of me as your client. You were absolutely wonderful. Thank you, thank you, thank you!

Melani & Scott H.

You’re a God-send!

Thank you so much for your wonderful help in selling our home. You’re a God-send!

Don & Mary P.

Never had such a hard-working, professional Realtor

We’ve bought/sold at least 13 homes and have never had such a hard-working, professional Realtor with such a high level of service… we will certainly be referring you to our friends and family.

Donald & Jackie H.

We enjoyed working with you

We enjoyed working with you. Thank you again for always being so patient and making the transition as smooth as possible…

Deanna V.

The experience you will have working with Nina will blow you away!

The experience you will have working with Nina will blow away! It’s not like anything that you have ever experienced with any other realtor!

Linda A.

You are the best

Load me up with your business cards, so I can recommend you to other people. You are the best in my eyes that Charlotte and South Carolina have to offer. I am so glad we chose you for our agent.

Wipa S.

It was a great experience to work with you

Thanks for all the work you had done for us. It was a great experience to work with you. I didn’t realize that until we got the keys of the house that our dream of working through the Internet came true. Buying a house without seeing it is unbelievable! I bought my car from the dealer through the Internet, but had no idea I would end up buying a house also. You are the one who made it come true. Thanks again. It was great to do business with you.

Alain & Catherine J.

Nina Hollander was perfect all along

Buying a house is always a delicate decision and selecting the right product in an area which offers so many choices is not easy. For Catherine and I, this was maybe a bit more difficult since we are coming from Switzerland and were not familiar with the way things are done here in this respect. The whole process was tedious, but was made a lot easier because of the remarkable people who guided our steps along the way. Our Realtor, Nina Hollander, was of course perfect all along. We wish to thank you for the great professionalism, patience, and genuine desire to help and satisfy us displayed in every single meeting and discussions we have had together.

Brenda & Wayne L.

You are definitely an A+ Realtor

Thank you so much for making our move to Charlotte so easy. Your knowledge and professionalism helped us feel comfortable with the whole buying process. You understood our needs and wants. You truly looked out for our best interest and we appreciate that. You are definitely an A+ Realtor. We would highly recommend you to anyone we know.

Laurie & Eric M.

A dream to work with

You, too, are a dream to work with and we will spread the word about you to our friends, neighbors and coworkers! Hope we can send some more business your way soon.

Andrea & Jason B.

Her personal attention from the start was wonderful

Wow! Amazing! Great! I don’t think there are enough words to express how thankful we are for the service we received from Nina Hollander on the purchase of our new home. Her personal attention from the start was wonderful. We knew then that we had a top-notch person to work with! After we made a decision to build a new home, Nina continued to be a great support! She promptly attended all meetings with a smile on and was prepared. This included the contract, walk-through and closing phases. (Nina is so prepared that she even has her “walk through shoes.” Finally at the end of the process, we had some issues with our lender. Nina helped calm our nerves, resolve the situation and again followed through with the issue. Overall, I cannot find enough words of gratitude to express to you, and especially to Nina Hollander, for making this a simple and enjoyable experience. Wow! Amazing! Great!

Roger K.

I feel I’ve made a friend in Nina

Nina was very helpful, kind and straightforward. When I think of my experience with Nina, professionalism and respect stand out most in my mind. My experience with Nina and your firm was a very positive experience. I feel I’ve made a friend in Nina and would highly recommend her.

Lynn & Howard

You truly are a professional who goes above and beyond the call of duty

Just wanted to extend our sincere thanks for all your time, effort and patience with us during our visit last week. You truly are a professional who goes above and beyond the call of duty. Your pleasant personality and undemanding manner are assets to be admired. Again, thanks for all your efforts to make us feel comfortable in Charlotte.

Betty N.

She combines warmth and friendliness with a very professional attitude

As you may know, we moved to your firm with Nina, but I should really say we moved because of Nina. We were approximately three months into our contract when Nina told us of her decision to change to your organization. It would have been a perfect time for us to go with another realtor if we were not satisfied with Nina’s service. From the very beginning, Nina’s advice was right on. She told us what to expect in terms of length of time it would most likely take to sell our home and what we could realistically expect in price. She was correct on both. She combines warmth and friendliness with a very professional attitude and I would recommend her to anyone.

Lucy & Victor R.

No one can replace you!

It was nice to talk with you yesterday. I’m relieved to hear you are still our Realtor! After Victor called me that you had left Prudential I was so very upset!! No one can replace you! We appreciate all you have done for us so far. Thank you for all your help—it means a great deal to us. Prudential has lost one super agent! We wish you all the best.

Yasko A.

You are a true professional going the extra mile

Thank you for assisting me even after the closing. I finally received the check I was waiting for. You are a true professional going the extra mile to ensure everything was settled.

Terry & Andrea M.

You are truly exceptional at what you do!

I appreciate your keeping me in the loop. We just want to say THANKS for everything you have, are and will be doing for us. You are truly exceptional at what you do!!!!!!!

Judy & Dan F.

We will not hesitate to recommend her to our friends and neighbors!

It was so nice to have someone like Nina helping us during our relocation to Charlotte. Her diligence and patience brought us to a place that is truly a perfect home for our growing family. She not only understood the real estate process, but also the emotional process of a relocation move from first-hand experience. That was a true asset and we will not hesitate to recommend her to our friends and neighbors!

Caroline C.

Nina will always have my highest recommendation and thanks

Nina went above and beyond the call of duty. She genuinely cared about my needs and even though there were times when I would get discouraged, she never let go and never gave up until we found just the right home for me. She made it happen! Nina will always have my highest recommendation and thanks.

Corey P.

My first home buying experience was nothing but perfect

I’d like to thank you for making my first home buying experience nothing but perfect. I hope that I and many others can share the experience with her again.